Electric Vehicle Roadside Support: What You Need to Know
- Michael Altobelli
- 4 days ago
- 4 min read
Electric vehicles (EVs) are becoming more common on the roads. They offer a clean, quiet, and efficient way to travel. But what happens when your EV breaks down? Unlike traditional cars, electric vehicles need special care when it comes to roadside help. I want to share what I’ve learned about electric vehicle roadside support. This guide will help you understand what to expect and how to get help fast.
Understanding Electric Vehicle Roadside Support
Electric vehicles run on batteries, not gas. This means some common roadside problems are different. For example, you won’t run out of gas, but you might run out of battery power. Knowing this changes how you prepare for emergencies.
Roadside support for EVs includes:
Battery jump-starts (for 12V systems)
Battery charging or towing to a charging station
Lockout services
Tire changes
Towing with special equipment
Many towing companies now offer roadside assistance for electric vehicles. They have the right tools and training to handle EVs safely. This is important because EVs have high-voltage systems that can be dangerous if handled incorrectly.

Why Electric Vehicle Roadside Support Is Different
Electric vehicles have unique parts. The battery pack is heavy and sensitive. Towing or jump-starting an EV is not the same as with a gas car. If done wrong, it can damage the vehicle or cause safety risks.
For example, EVs use a 12-volt battery to power accessories and start the car’s systems. If this battery dies, a jump-start might be needed. But the process is different from a gas car. Also, towing an EV requires flatbed trucks or special dollies. This prevents damage to the electric motor and battery.
If you call a regular towing service, they might not have the right equipment or knowledge. This can lead to costly repairs. That’s why choosing a company experienced in electric vehicle roadside support is smart.
How to Tow a Dead EV Car?
Towing an electric vehicle is tricky. You cannot just hook it up and tow it like a gas car. Here’s what you need to know:
Use a flatbed truck - This keeps all wheels off the ground. It prevents damage to the motor and battery.
Avoid towing with wheels on the road - Some EVs have motors connected to the wheels. Towing with wheels on the ground can cause damage.
Follow manufacturer guidelines - Each EV model has specific towing instructions. Always check the owner’s manual.
Call a professional - Trained roadside assistance providers know how to tow EVs safely.
If your EV battery dies far from a charging station, towing is often the best option. The towing company can take your car to the nearest charger or service center.

What to Do If Your EV Battery Dies on the Road
Running out of battery power is a common concern for EV drivers. Here’s what you should do if it happens:
Stay calm and safe - Pull over to a safe spot off the road.
Check your battery level - Use your car’s display or app to confirm the battery is empty.
Call for roadside assistance - Contact a service that offers electric vehicle roadside support.
Ask about mobile charging - Some companies can bring a portable charger to your location.
Prepare for towing - If mobile charging is not available, arrange for towing to a charging station.
It’s a good idea to plan your trips with charging stops in mind. But if you do run out, help is available. Knowing who to call and what to expect makes the situation less stressful.
Tips to Avoid Roadside Emergencies with Your EV
Preventing problems is better than fixing them. Here are some tips to keep your electric vehicle running smoothly:
Charge regularly - Don’t wait until the battery is almost empty.
Plan your route - Use apps to find charging stations along the way.
Keep your 12V battery healthy - This battery powers many systems and can fail.
Check tire pressure - Properly inflated tires improve range and safety.
Schedule regular maintenance - Follow your EV’s service schedule.
By taking these steps, you reduce the chance of needing roadside help. But if you do, you’ll be ready.
Why Choose Local Roadside Assistance in Las Vegas?
Las Vegas and the surrounding areas have unique driving conditions. The heat can affect battery performance. Long stretches of highway mean you need reliable support nearby.
Choosing a local company like Keno Towing means:
Fast response times - They know the area well.
Specialized EV knowledge - They handle electric and hybrid vehicles safely.
24/7 availability - Help is there when you need it.
Professional and friendly service - They treat your vehicle with care.
If you drive an electric vehicle in Las Vegas, having a trusted roadside assistance partner is essential. It gives you peace of mind on every trip.
Final Thoughts on Electric Vehicle Roadside Support
Electric vehicles are the future of driving. They offer many benefits but also require special care. Knowing how to get help when you need it is key.
If you ever face a breakdown, remember to call a service that understands EVs. They will provide safe, quick, and professional roadside assistance. This keeps you moving and protects your investment.
For drivers in Las Vegas and nearby areas, Keno Towing is ready to help. Their expertise in electric vehicle roadside support makes them a top choice. Keep their number handy and drive with confidence.
Drive smart. Stay prepared. Enjoy the ride.


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